Shipping Policy

We offer free standard shipping on Australian orders, unless otherwise stated on the product listing or at checkout.

Free shipping applies to orders delivered within Australia only. International shipping, express shipping, and bulky or oversized item shipping are not included in our free standard shipping offer.

Additional shipping charges may apply for express delivery, international orders, remote delivery locations, or bulky and oversized items. Where a product requires a shipping quote, this will be stated on the product listing or confirmed before your order is dispatched.

Order Dispatch

We aim to dispatch orders by the next business day after payment has been received. Dispatch times may vary during peak periods, public holidays, supplier delays, or where an order requires additional shipping confirmation.

Delivery Timeframes

Delivery times will depend on your location and the shipping carrier used. Once your order has been dispatched, you will receive tracking information where available.

Please note that delivery timeframes are estimates only and may be affected by circumstances outside our control, including carrier delays, weather events, public holidays, or high-volume delivery periods.

Bulky Items

Some bulky, heavy, or oversized items may require a custom shipping quote. If this applies, it will be noted on the product listing or we will contact you before processing the shipment.

Questions About Shipping

We are an Australian family business and want your order experience to be as smooth as possible. If you have any questions about shipping, delivery timeframes, or whether additional freight charges apply to your order, please contact us before placing your order.