Shipping Policy
- If delivery has been attempted within the stated delivery timeframes but has been delayed;
- If your parcel has been signed for but is missing (regardless of whether you accepted delivery personally);
- In the event that a parcel is lost or missing and you have given the item's carrier express authority to leave it at your selected location.
Is your Item OK to send?
As the buyer, it is your responsibility to make sure the items you purchase are not subject to laws or restrictions both in Australia and in the destination country.
Restrictions can change without notice and ask that you check conditions of entry by contacting the destinations customs, postal trade or government authority before you purchase the item.
It is also your responsibility to check if there are any duties, taxes, brokerage fees, or any other fees not listed here that might be enforced by the destination country to the item you are purchasing. Please contact your local consulate office for more information.
Failure to check the above prior to purchase, may lead to the item being rejected at customs or high fees and taxes you will need to pay to allow the item to enter the destination country.
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