Ozdingo Suppliers Terms and Privacy Policy Skip to content
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Suppliers Terms and Privacy Policy

Posting date for this User Agreement is November 2021. The agreement is binding upon those users who accept it by using Ozdingo products or services as part of Grow To Mobile Pty Ltd (ABN 56 163 136 436).

GENERAL TERMS

We grant you a non-exclusive limited license to use the products at our websites and app stores provided that you abide by these Terms & Conditions ('License'):

Apps and plugins are delivered and installed as an application on some ecommerce platforms, directly integrated into some ecommerce platforms, or accessed via a cloud-based portal.

When you upload content to us, you retain all intellectual property rights. As a result, you are also responsible for ensuring that your content complies with any applicable laws or regulations. By uploading content, you agree that other internet users may view the content you publish publicly. You agree that, throughout the term of our agreement, we will have the right to use the copyright, trademark, service mark and logo you have in the content so that we can provide the services you have requested.

Updates and support for our software are performed periodically. However, you agree that we are under no obligation to perform, make or develop any specific enhancements to or customisation of the Products, although we may offer such enhancements to you during the Term of this Agreement. Support will be offered via the Ozdingo Suppliers Support Portal and will be via email, chat or phone depending on your plan and access to customer support agents.

OWNERSHIP: You may not claim intellectual or exclusive ownership rights to any of our Products. All Products are property of Ozdingo. They are provided "as is" without warranty of any kind, expressed or implied. We shall not be liable for any damages, including but not limited to, direct, indirect, special, incidental or consequential damages or losses that occur out of the use or inability to use our Products.

RECURRING PAYMENTS & REFUNDS: Ozdingo is sold via a recurring subscription and requires payment in advance for the subscription period (either monthly or annually) and where applicable, usage fees charged in arrears. For some plans, you might be able to be offered a free trial or free subscription as well. Subscriptions are automatically renewed and charged on a recurring basis unless we receive an explicit cancellation notification. Cancellations can be made by users directly via the ‘Account’ screen in the product or by emailing suppliers@ozdingo.com.au. Refunds of subscription fees are never provided although you are free to cancel the subscription at any time to avoid future fees. Access to the product will cease from the date you fail to have a paid subscription or from the date you cancel (if it is before the end of prepaid subscription period). Please note that by subscribing to Ozdingo, you agree to the terms of the Refund Policy.

LIMITED WARRANTY: Ozdingo will function in accordance with the product description on Shopify. We do not warrant that it will function without errors on all themes or with all web browsers. We are not responsible for any plugin or theme compatibility conflicts that may occur. It is our policy to support our Products as best we can and we will provide support for third party plugin conflicts at our discretion or as time allows. We are not responsible for any data loss that may occur as a result of installing our Products. Save for this limited warranty, Ozdingo offers its Products "as is" and with no implied meaning that they will function exactly as you would like or will be compatible with all third party components and plugins.

TRANSACTIONAL EMAILS & PRIVACY: Ozdingo is committed to complying with applicable laws governing the collection and use of personal information and to protecting and safeguarding a Data Subject’s privacy when that person deals with us. We may on occasion send you email notifications related to your Ozdingo account. These transactional emails may include notification of licensing changes, specific account information and other transactional emails related to your subscription to the Ozdingo service. By subscribing to Ozdingo you agree to receive these transactional emails. We will absolutely never sell or share your personal with third parties. All data we collect will be used for internal purposes only.

PRICING & BILLING: We reserve the right to change pricing at any time for any reason. We reserve the right to not honour typographical errors which may cause incorrect pricing on the website.

ACCOUNT SUSPENSION: We reserves the right, at any time, to modify or discontinue, temporarily or permanently, with or without notice. Without limiting other remedies available to us at law, in equity or under this User Agreement, we may, without notice to you and in our sole discretion (which shall be exercised reasonably, having regard to the circumstances), delay listing or editing your item on Ozdingo or any channel we support or delay transmitting channel orders to your ecommerce platform, issue you a warning, restrict your activities through our site, temporarily or indefinitely suspend or terminate your account and refuse to provide our services to you if:

you have, or we believe that you have, breached the terms of our User Agreement or the rules and policies of any online marketplace or sales channel;

fail to pay our monthly subscription fees for any Product services that we provide you;

we believe that your actions may cause loss or damage to or otherwise unlawfully harm you, our users, third parties or us, our related bodies corporate or affiliates, our directors, employees or agents; or

if we reasonably believe that any of your information (which includes an item listed on the site) is inappropriate or of an offensive nature.

LAW: This Agreement is governed by the laws of the State of Queensland, Australia and the parties submit to the jurisdiction of the Courts of Queensland, Australia for determining any dispute concerning this Agreement.

GENERAL: The preceding terms & conditions govern the installation and sale of a subscription to our Products and is between you the subscriber or user and Ozdingo. By placing an order with us you acknowledge that you have read, understood, and agree with our terms & conditions. Please notify us prior to placing an order if you disagree with any of our terms & conditions. We reserve the right to alter these terms and conditions at any time for any reason.

PRIVACY POLICY
Privacy Policy
Last Modified 19 November 2021

1) Introduction
This Privacy Policy is Grow To Mobile Pty Ltd’s (ABN 56 163 136 436) (including its brand ‘Ozdingo’) (henceforth “Ozdingo”) official policy relating to the collection and use of information from you. This policy explains how and why Ozdingo collects your personal information, how it is used, and what controls you have over our use of it. Ozdingo is committed to complying with applicable laws governing the collection and use of personal information and to protecting and safeguarding your privacy when you deal with us.

2) Acceptance
By you sending an email, using any website of Ozdingo, or by installing, accessing and/or using the products and services offered by Ozdingo, you consent to the collection of information in accordance with this Privacy Policy and other agreements between us. You acknowledge and agree that your use of Ozdingo websites or products constitutes your acceptance of this Privacy Policy and the General Terms of Use. 3) Types of information collected Ozdingo may collect a range of information in the ordinary course of its business activities, including personal and non-personal information, including your name, phone number, email, IP address, all relating to your use of Ozdingo's products and/or services including websites.
3) Primary Purpose of collection
Ozdingo collects information in the course of its business activities in order to: a) carry on its business and to provide you with products and/or services; b) provide marketing and obtain feedback about our products and services; and c) deliver access to and contents of websites with improved efficiency and functionality. Without this information, Ozdingo may be unable provide its products and/or services to you.
4) How Ozdingo collects information
Ozdingo collect s information in two main ways: a) directly where you: i) buy or obtain a subscription to our products and/or services; ii) contact us to obtain support or make an inquiry in respect of our products or services; iii) submit your email address and other information for inclusion in our database; iv) browse any of Ozdingo's active websites or domains. b) indirectly, for instance, via the placement of browser cookies or other analytical tools on computers and devices used by you. At or before the time we collect information, we will take reasonable steps to inform you about such collection, and draw your attention to this Privacy Policy, including Ozdingo's Cookie Policy.
5) How your information will be used
You acknowledge and agree that Ozdingo may use or disclose information for the primary purpose for which it is collected, including but not limited to, i) provision of services and/or products, administration related thereto, fulfilment of orders placed by you, marketing and notification about changes to our services and/or products, and general record-keeping related to your use of our products and/or services, register and handle support, communicate with you or to comply with our legal obligations; and ii) may be disclosed on a confidential basis to our third party contractors, agents or to our suppliers related to the primary purposes; We may also use such information for a purpose related to the primary purpose of collection and where a reasonable ordinary person would expect that we would use the information in such a way. Where you provide personal information to us about another person, you warrant that you are authorised to provide that information to us, and that you will inform that person who we are, how we use and disclose their information, and that they can gain access to that information.
6) Disclosure of information
Your information will only be disclosed to parties outside of Ozdingo as set out in this Privacy Policy or as otherwise notified to you at the time of collection of the information. Ozdingo may be required to disclose your information where: a) we reasonably suspect that there is a threat to your health or safety or the public’s health or safety; b) we reasonably suspect that illegal or unlawful activity has been, is being or may be engaged in, and the use or disclosure is a necessary part of our investigation or in reporting the matter to the relevant authorities; and/or c) where such use or disclosure is required under or authorised by law (for example, to comply with a subpoena, a warrant or other order of a court or legal process).
7) Third party sources
Ozdingo's website or other materials may contain links to websites owned and operated by third parties, who may collect personal information about you. Once you navigate away from Ozdingo's webpage(s), this Privacy Policy no longer applies, and Ozdingo disclaims any responsibility for the privacy practices of such third parties, or the content they provide. You should always review the privacy policies of all third party with whom you interact.
8) Cross Border Transfer, Security and Storage
By accessing a Ozdingo website, or by installing, accessing or using Ozdingo's products and/or services, you agree and consent to the cross-border transfer of information and/or data. Ozdingo uses third parties, including Amazon Web Services and Zendesk to host its emails, databases and systems on and has entered into suitable agreements to protect your data. Those providers are generally located in Australia, the European Union and/or the European Economic Area and/or the United States of America. Ozdingo uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of personally identifiable information, including having secure data networks protected by industry standard firewall and password protection systems. Data transmission over the Internet may not be secure and you transmit all information at your own risk. Upon receipt of your transmission, Ozdingo make every effort to ensure its security on our systems. You are solely responsible for keeping your passwords and/or account information secret, ensure your computer systems are up to date and implement antivirus and other protective measures.
9) Contacts, Access to and Correction of Personal Information
Ozdingo is committed to maintaining accurate, relevant and appropriate information about our customers, client and other stakeholders. You may contact us and/or request access to your information via email: suppliers@ozdingo.com.au Ozdingo will review your request in accordance with applicable privacy laws and will provide you with access to a copy of the information it holds about you, and will permit you to update or change that information, unless:
you cannot satisfy Ozdingo that you are entitled to access the information; or
Ozdingo is entitled to refuse or withhold such access.
If you are refused access, we will provide reasons for such refusal upon your request. For security reasons, Ozdingo will not disclose sensitive security details including such things as usernames, passwords or credit card information.
10) Complaints
If you have a complaint about our Privacy Policy or the collection, use or disposal of your personal information, your complaint should be directed by email (see contact details above). We will review your complaint and attempt to resolve it. If you are not satisfied with the outcome of this review, then you may request that an independent person investigate your complaint.
11) Changes to Privacy Policy
This Privacy Policy may be revised periodically without further notice to you and this will be reflected by the “last modified” notice above. Please revisit this page to stay aware of any changes. Your continued use of Ozdingo's products and services, including this website constitutes your agreement to this Privacy Policy and any future revisions.

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